Privacy Policy

Effective Date: July 2026

At Mane Privé, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

1. Who We Are

Mane Privé is a UK-based luxury hair brand specialising in premium raw Vietnamese hair bundles and ready-to-wear wigs.

If you have any questions regarding this Privacy Policy, please contact us at:

• Email: support@maneprive.co.uk

2. Information We Collect

When you visit our website, create an account, subscribe to our newsletter, or place an order, we may collect:

• Personal Details: Full name, email address, and telephone number.
• Address Details: Billing address and shipping address.
• Order & Payment Info: Order history and payment information (processed securely by our payment providers).
• Technical Data: IP address, device information, and website usage information through cookies.

Note: We do not store your full payment card details.

3. How We Use Your Information

We use your personal information to:

• Process and deliver your orders.
• Provide customer support and respond to enquiries.
• Send order confirmations and shipping updates.
• Improve our website and customer experience.
• Detect fraud and protect our business.
• Send marketing emails (where you have chosen to receive them).

4. Marketing

If you subscribe to our mailing list, we may send you:

• New product launches
• Exclusive offers
• Restock notifications
• Hair care tips
• Brand updates

You can unsubscribe at any time using the Unsubscribe link included at the bottom of every marketing email.

5. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

Cookies help us:

• Remember your preferences.
• Improve website performance.
• Understand how visitors use our website to deliver a better shopping experience.

You can choose to disable cookies at any time through your browser settings.

6. Sharing Your Information

We never sell your personal information. We only share your data with trusted third parties where strictly necessary to operate our business, including:

• Platform Provider: Shopify
• Payment Gateways: Secure payment providers
• Logistics: Delivery couriers
• Marketing: Email marketing platforms
• Analytics: Website analytics providers

7. Data Security

We take reasonable measures to protect your personal information using secure systems and encrypted payment processing.

While we work hard to keep your information secure, please note that no online system can guarantee absolute security.

8. Your Rights

You have the following rights regarding your data:

• Access: Request access to your personal information.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your information where legally applicable.
• Withdraw Consent: Opt-out of marketing communications.
• Inquire: Request details on how your data is processed.

To exercise any of these rights, please email us at support@maneprive.co.uk

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on this page.